Effective Date: 03/06/2024
Confidentiality and the protection of your personal data are among our commitments at Motric Recovery SRL, located in Bucharest, Sector 4, George Georgescu Street, No. 48, Office 01, 1st Floor, Apartment 1A, registered in the Trade Register under no. J40/3401/2021, having the Unique Registration Code 43802318, hereinafter referred to as "Motric".
Motric Recovery SRL acts as the data controller, responsible for processing your personal data.
We process the following categories of personal data:
Personal Data
● Full name
● Email address
● Password
● Date of birth
● Gender
● Contact information (phone number, address)
● User type (e.g., specialist or client)
Legal Basis:
● Legitimate interest is the legal basis for collecting this personal data.
Purpose of Processing
● To provide you with platform services.
Processing Period:
● We process your data for a period of 36 months from the date of registration. After this period, we review the need for processing based on its purpose.
Personal Data
● Information regarding surgical intervention
● Medical history and records
● Progress and recovery updates
● Age, weight, height, sex
● Body measurements (e.g., hip circumference)
Legal Basis:
● Legitimate interest is the legal basis for collecting this personal data.
Purpose of Processing
● To provide platform services, as without this data, the platform's purpose cannot be achieved.
To provide personalized support for recovery after diagnosis.
● To monitor your progress and adjust support accordingly.
● To provide recommendations based on medical information.
Processing Period:
● We process your data for a period of 36 months from the date of registration. After this period, we review the need for processing based on its purpose.
Personal Data
● Information related to your interactions with our website and application.
● Device information (e.g., IP address, browser, and operating system).
Legal Basis:
● Legitimate interest is the legal basis for collecting this personal data.
Purpose of Processing
● To improve our services by analyzing anonymized data for research and development purposes.
● To enhance the platform's services and address any issues that may arise in its use.
Processing Period:
● We process your data for a period of 36 months from the date of registration. After this period, the mentioned personal data will be archived and anonymized.
Personal Data
● Full name
● Home address
● Personal identification number
Legal Basis:
● The necessity of entering into a contract or legal obligations is the legal basis for collecting this personal data.
Purpose of Processing
● Legal necessity for providing these legal obligations.
● To comply with our legal obligations, including reporting adverse events or medical emergencies.
Processing Period:
● We process your data for a period of 36 months from the date of registration, if we do not enter into a contractual relationship. If we enter into a contractual relationship, we will sign an Addendum specifying the processing period in accordance with Romanian laws.
Personal Data
● Full name
● Email address
● Phone number
Legal Basis:
● Legitimate interest is the legal basis for collecting this personal data, using it to respond to your inquiries regarding platform usage or to communicate with us.
Purpose of Processing
● To respond to your questions and requests.
Processing Period:
● We process your data for a period of 36 months from the date of registration.
Personal Data
● Full name
● Email address
● Phone number
Legal Basis:
● Your consent is the legal basis for processing this data, only if you request and agree to receive these services to keep you informed about existing or future developments on the platform. You can withdraw this consent at any time by sending an email to dpo@motricrecovery.com.
Purpose of Processing
● To send notifications, updates, and important information.
Processing Period:
● We process your data for a period of 36 months from the date of registration.
Personal Data
● Full name
● Date of birth
● Diagnostic information
● Medical history and records
● Progress and recovery updates
● Age, weight, height, sex
● Body measurements (e.g., hip circumference)
Legal Basis:
● Legitimate interest is the legal basis for collecting this personal data to provide platform services, as the platform's purpose cannot be achieved without this data. We process personal data of children only within the services requested by a parent or legal guardian and only with their consent. Motric reserves the right to refuse service without the consent of a parent or legal guardian.
Purpose of Processing
● To provide platform services, as the platform's purpose cannot be achieved without this data.
● To offer personalized support for recovery after diagnosis.
● To monitor your progress and adjust support accordingly.
● To provide recommendations based on medical information.
Processing Period:
● We process your data for a period of 36 months from the date of registration. After this period, we review the need for processing based on its purpose.
If you are enrolled in the app as a Specialist, you will be able to register or send access invitations to the app to your customers. In this case, you become a personal data controller for their personal data and you have the obligation to inform them about the entry of their personal data into the Motric Recovery platform. When they download their Motric Recovery application on their personal devices and create an account, Motric Recovery also becomes the personal data operator for them.
We share your personal data with:
Healthcare professionals involved in your care:
● including physical therapists, doctors, and fitness instructors. They need to access your personal data to interact with you, as they use the same platform as you and process this data to provide you with the services you access through the Motric Recovery platform.
The development of the Motric Recovery platform
● Microsoft Azure cloud services, Motric Recovery platform is using Microsoft Azure services and servers located in Europe. More information about Microsoft and their GDPR compliance at: https://learn.microsoft.com/en-us/compliance/regulatory/gdpr
● • BRAINOBLE APPSMART ENTERPRISE S.R.L., with the following identification data Bucuresti, Calea Floreasca, nr. 129, Copr X, Camera 9C, Et. 2, Sector 1, J40/10103/2023, CIF RO 48254119 – Romanian company who develop, implement and maintain our application and the platform behind, with contact page: https://appsmart.ro/#contact .
● HostVision SRL, with the following identification data: VAT ID: RO3598139, Trade Register Number: J12/1063/1993, General Eremia Grigorescu Street 87, Cluj, registered with ANSPDCP under No. 23264, has the obligation to securely administer and only for the purposes specified in the contract between us, in accordance with the privacy policy described here: https://hostvision.ro/protectia-datelor-personale-gdpr .
● DEXIA Consulting SRL, With the following identification data J40/9422/2002, RO 14899277 is a company that provides financial services and is authorized to process the personal financial data described in this policy.
● Authorities or legal entities when required by law or court order.
We do NOT transfer processed personal data outside the European Union, EEA, or to international organizations.
● We use security measures to protect your data against unauthorized access, disclosure, alteration, and destruction.
● We implement measures to prevent and/or detect security breaches, document security incidents, affected data, remediate security incidents, recover personal data.
● We also implement measures and procedures to comply with our obligations under applicable law in the event of a security incident, including reporting to the competent supervisory authority and notifying and informing you, as appropriate.
● In the case of our employees, contractors, service providers, and collaborators, we limit and restrict their access to personal data we process, allowing only what is strictly necessary and imposing strict confidentiality obligations.
● We also conduct continuous training of our staff on data processing.
● Annually, we conduct an audit of the management system to improve the protection and security of the personal data we process.
If you have reason to believe that any personal data we hold about you is incorrect or incomplete, you have the right to request to see this information, rectify it or request that it be deleted, request restriction of processing or object to processing, and you also have the right to data portability. To exercise these rights, please contact us at dpo@motricrecovery.com
If you wish to make a complaint about the way we have processed your personal data, please contact the Data Protection Officer at the following email address dpo@motricrecovery.com . The Data Protection Officer will contact you to resolve the issue raised.
You can also contact the National Supervisory Authority for Personal Data Processing at www.dataprotection.ro and file a complaint with them.
● As a rule, as a user of our services, you will not be subject to a decision based solely on automated data processing (including profiling) that produces legal effects or significantly affects you in a similar manner.
● Depending on the consents given for commercial communications and the use of cookies, we may send you messages about our services personalized to your interests.
We may update this Privacy Notice to reflect changes in our data practices. Please review it regularly to stay informed.
